About the position
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. This position is a field-based sales position supporting the Quad-City area and not a home-based position. Must be willing to commute daily to Quad-Cities and the surrounding areas.
Responsibilities
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating local partnerships and organizational affiliations.
- Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
- Builds relationships and drives alignment and regular communication between key GTM partners.
- Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
- Sells with goals of exceeding departmental financial and unit targets.
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience.
- Maintains and builds customer relationships to drive customer retention.
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations.
- Maintains accurate and quality sales records and prepares sales and activity reports as required.
- Attends out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating.
- Demonstrates some knowledge of Network Design, SDWAN, and Network Security.
- Exercises independent judgment and discretion in matters of significance.
- Must be able to work nights and weekends, variable schedule(s) as necessary.
Requirements
- Bachelor's Degree preferred.
- 5-7 years of relevant work experience.
- Experience in business, cold calling, communication, customer experience (CX), direct selling, meeting organization, and prospecting.
- In-depth experience, knowledge, and skills in selling complex solutions.
Nice-to-haves
- Familiarity with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts.
Benefits
- An array of options, expert guidance, and always-on tools that are personalized to meet the needs of your reality.
- Support physically, financially, and emotionally through big milestones and in everyday life.
