Collision Supervisor (Night Shift)

Tesla • Norwalk, CA

5d

About The Position

Tesla Collision is seeking an energetic professional with a proven record of accomplishment of managing people and processes to work on one of the most progressive vehicle brands in the world. The Collision Center Supervisor is the leader of our collision shop floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our collision centers. This position requires a clear understanding of production systems and collision shop workflow, utilizing critical thought processes and root cause analysis. Provide effective supervision and coaching to assigned employees to meet quality and facility goals. Maintain shop records and inventories. Manage the flow of work through the facility
Act as the process leader for shop activities. Define and improve work standards with input from technicians and the team. Lead, coach, and develop a highly engaged team
Ensure work standards are current and accurate. Monitor employees to ensure they follow safety regulations and the collision center's safety program
Work with employees to resolve technical and personnel issues. Schedule staff to meet facility needs and allow for vacations and time off according to company policies
Select team members and ensure they receive required training. Hold regular one-on-one development meetings to support their professional growth and career advancement. Monitor training needs for the team and individuals, and coordinate training with training team resources as needed
Provide effective daily communication to align all team members on goals. Share any issues that affect the facility or the overall organization
Partner with the site Associate Manager to scale and grow shop production to meet company targets, and work collaboratively with key partners. Perform other duties as assigned by the Collision Manager to support the business

Requirements

• 0-1+ years of experience leading a collision center, refurbishment center, service center, or similar operation
• 5-10+ years of collision technical experience or aptitude preferred
• Ability to meet deadlines and be accountable for quality and quantity
• Able to manage multiple tasks with competing priorities, set and achieve goals, lead group root-cause problem-solving, and develop quick countermeasures
• Able to interact effectively with customers as needed
• Excellent interpersonal and communication skills
• Experience with Microsoft Office and understanding of repair estimates
• Valid driver's license preferred

Responsibilities

• Lead, coach, and develop a highly engaged team
• Define and improve work standards with input from technicians and the team
• Act as the process leader for shop activities
• Manage the flow of work through the facility
• Maintain shop records and inventories
• Provide effective supervision and coaching to assigned employees to meet quality and facility goals
• Ensure work standards are current and accurate
• Monitor employees to ensure they follow safety regulations and the collision center's safety program
• Work with employees to resolve technical and personnel issues
• Schedule staff to meet facility needs and allow for vacations and time off according to company policies
• Select team members and ensure they receive required training
• Hold regular one-on-one development meetings to support their professional growth and career advancement
• Monitor training needs for the team and individuals, and coordinate training with training team resources as needed
• Provide effective daily communication to align all team members on goals
• Share any issues that affect the facility or the overall organization
• Partner with the site Associate Manager to scale and grow shop production to meet company targets, and work collaboratively with key partners
• Perform other duties as assigned by the Collision Manager to support the business

Benefits

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees