Collision Supervisor (Night Shift)

Tesla•Southfield, MI

6d•Onsite

About The Position

Tesla Collision is seeking an energetic professional with a proven record of accomplishment of managing people and processes to work on one of the most progressive vehicle brands in the world. The Collision Center Supervisor is the leader of our collision shop floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our collision centers. This position requires a clear understanding of production systems and collision shop workflow, utilizing critical thought processes and root cause analysis. Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the collision center Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team. Lead, coach and develop a highly engaged team of technicians Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality. Monitor to ensure that all employees comply with safety regulations and the collision center's safety program Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in charge your career. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization Partner with Collision Manager to scale and grow the production of the shop in support of company targets. Perform other duties as assigned by the Collision Manager to support business

Requirements

0-1+ years of leading technicians in a collision, body shop center, or similar operation
7-10 years Collision technical aptitude or experience is preferred
Ability to meet deadlines and be accountable for quality / quantity.
Able to manage multiple tasks with competing priorities, establish and achieve goals.
Ability to lead group root cause problem solving activities and rapidly develop countermeasures
Able to effectively interact with customers as required
Excellent interpersonal and communication skills with ability to work a flexible schedule
One to three years of industrial supervisory or similar leadership experience preferred.
Experience with Microsoft Office, understanding of repair estimates
Valid driver's license preferred

Responsibilities

Lead, coach and develop a highly engaged team of technicians
Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality.
Monitor to ensure that all employees comply with safety regulations and the collision center's safety program
Work with employees to resolve technical and personnel problems.
Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies
Responsible for selecting team members and ensuring they receive the required training.
Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in charge your career.
Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources
Provide effective daily communication in order to keep all team members working toward the same goals.
Communicate to employees all issues that affect the service center and overall service organization
Partner with Collision Manager to scale and grow the production of the shop in support of company targets.
Perform other duties as assigned by the Collision Manager to support business

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program