About The Position
OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow. Job Summary Participates in the entire software product lifecycle for the Collision team and plays a central role in executing the product roadmap and bringing the product vision to market. Acts as the voice of the customer and represents the business stakeholders while working daily with engineering teams to help scope, structure, refine, and execute product deliverables.
Requirements
- A bachelor’s degree from an accredited college or university is required, with a focus in business, marketing, software engineering, computer science, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.
- At least 4 years of progressively responsible experience in a product role for a software company, plus a proven ability to effectively work with key customers.
- Excellent verbal and written communication skills, with ability to effectively tailor communications to a specific audience or call to action.
- Strong analytical and business acumen skills to define problems, collect data, establish facts, draw valid conclusions, and identify solutions and opportunities.
- A proven track record of developing and nurturing relationships, handling multiple priorities, and working in a high collaboration environment across diverse teams.
- Comfortable with taking ownership of work and independently identifying and acting on opportunities for improvement in process or products.
Responsibilities
- Maintains a well-groomed product backlog that supports assigned scrum teams and guides development efforts through the product life cycle.
- Achieves objectives of the Collision product vision by prioritizing needs, anticipating customer requests, and evaluating product progress.
- Translates and deconstructs product roadmap initiatives into smaller, clearly defined feature sets, and collaborates with Product Managers to prioritize various feature sets into releasable products.
- Produces clear and effective user stories with clearly defined acceptance criteria to create and prioritize product features.
- Collects feedback from users, customers, and dealers, for direction in future enhancements.
- Documents process workflows to clearly articulate product requirements.
- Partners with UI/UX team to develop wireframes & design, and partners with technology leads in scrum meetings and reviews.
- Advises customer-facing teams of new Collision-related product releases and ensures that documentation is accurate and reflected in internal and external stakeholder documentation (such as Customer Release Notes).
- Assists with the launch planning process to develop respective documentation, communication, and knowledge transfers for internal and external stakeholders.
- Partners closely with internal teams to review, triage, and provide input into client tickets.
- Develops well thought out success criteria for product and feature releases. Maintains appropriate tracking and reporting of product performance post-launch against the success criteria.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
