Collision Estimator

Caliber Collision•Austin, TX

2d•Onsite

About The Position

Caliber Collision is seeking a Collision Estimator for their Service Center in Austin - Airport Blvd. This role involves performing various duties related to collision repair estimation and customer service. Caliber Collision is part of the Caliber portfolio of brands, which has grown to over 1700 centers nationwide, offering a full range of automotive services including collision repair, auto glass, mobile diagnostic scanning and calibration, and fleet services. With a purpose of 'Restoring the Rhythm of Your Life®', Caliber's more than 30,000 teammates are dedicated to safely getting customers back on the road. The company emphasizes career growth, consistent training, and a commitment to diversity and inclusion, being recognized as a top employer by Forbes and Inc.

Requirements

2+ years of collision estimating experience
Must be 21 years of age or older
Must have a valid driver’s license and be eligible for coverage under our company insurance policy
Must possess a Motor Vehicle Physical Damage Appraisers License
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
Must have prior experience with CCC1 or similar estimating software
Advance understanding and knowledge of the repair process/procedures
Strong sales orientation
Be able to understand instructions – written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be eligible to work in the U.S. with no restrictions

Nice To Haves

sales experience preferred

Responsibilities

Writing estimates
Conducting process reviews
Checking in customer vehicles
Completing final customer paperwork prior to vehicle delivery (DRP, final invoice)
Finalizing total loss administration
Providing post repair plan communication including all vehicle status updates to customers
Complying with all Caliber safety rules, guidelines and company standards