Collision Estimator

Caliber Collision•Troy, OH

2d•Onsite

About The Position

Caliber Collision has an immediate job opening for a Collision Estimator at their Service Center in Troy, OH. This role involves performing various duties related to collision estimating, customer service, and administrative tasks, all while adhering to Caliber's safety standards. Caliber is a large automotive service provider with over 1700 centers nationwide, offering collision repair, auto glass services, mobile diagnostic scanning and calibration, and fleet services. The company's purpose is "Restoring the Rhythm of Your Life®", focusing on getting customers back on the road safely. Caliber emphasizes career growth and provides consistent training for its more than 30,000 teammates. Founded in 1997, Caliber has been recognized as one of America's Best Large Employers by Forbes and received an Inc. 2021 Best in Business gold medal. Caliber is an equal opportunity employer committed to inclusion and diversity, providing reasonable accommodations for individuals with disabilities.

Requirements

2+ years of collision estimating experience
Must be 21 years of age or older
Must have a valid driver’s license and be eligible for coverage under our company insurance policy
Must possess a Motor Vehicle Physical Damage Appraisers License
Prior experience with CCC1 or similar estimating software
Advance understanding and knowledge of the repair process/procedures
Ability to understand instructions – written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment

Nice To Haves

Sales experience preferred

Responsibilities

Writing estimates
Conducting process reviews
Checking in customer vehicles
Completing final customer paperwork prior to vehicle delivery (DRP, final invoice)
Finalizing total loss administration
Providing post repair plan communication including all vehicle status updates to customers
Complying with all Caliber safety rules, guidelines and company standards