Crash Champions-posted about 23 hours ago
$69,680 - $155,000/Yr
Full-time
San Gabriel, CA
5,001-10,000 employees

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

  • Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
  • Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
  • Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
  • Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
  • Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
  • Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete
  • Customer Service Skills
  • Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
  • Knowledge of dealing with Insurance partners preferred
  • Ability to deal with fast paced environments
  • Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (“Cash From Crash”)
  • 5 Paid Holidays
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