Experienced Collision Estimator

HendrickCary, NC
3dOnsite

About The Position

Responsible for identifying and documenting necessary body repair work for customers. Responsible for scheduling body work to be performed.

Requirements

  • GED/High School Diploma
  • 3-5 years work experience
  • Working knowledge of the body repair methods.
  • Strong interpersonal and persuasive selling skills.
  • Valid Driver’s License
  • Intermediate knowledge of Microsoft Office products.
  • Ability and knowledge of Collision Center Management System and additional software programs to support operations.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers, company personnel and insurance adjusters.
  • The position requires regular and predictable attendance.
  • Scheduled shifts may include evening hours, weekends, and holidays.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees.
  • Ability to add, subtract, multiply and divide.
  • Ability to apply common sense understanding to carry out instructions.
  • Ability to deal with standardized situations.
  • Ability to understand and follow technical manuals.

Responsibilities

  • Schedules appointments with customer.
  • Works with customer and Collision Center Technician to identify required repair work.
  • Offers additional services and repairs to customers.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Enters itemized estimate on repair order and explains estimate to customer.
  • Meets Collision Center standards for repair/order production.
  • Maintains CSI at or above Company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned
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