Collision Estimator

Mills Automotive Group•Baxter, MN

60d•$36,000 - $80,000

About The Position

This position acts as the main contact between our Guests and our business. This position is responsible for managing Guest interactions, accurately estimating repair costs of vehicles, explaining repairs and costs, and ensuring timely delivery of vehicles. Their role involves excellent Guest service and strong communication skills. Auto Body knowledge and experience are a plus, though they are not required. We have outstanding training opportunities available for those willing to grow.

Nice To Haves

Auto Body knowledge and experience

Responsibilities

Positively greet Guests and listen to Guest concerns.
Thoroughly inspect, assess, and document damage to each vehicle's body, frame, and paint.
Prepare detailed estimates/quotes following thorough vehicle inspections.
Provide accurate estimates/quotes for repairs ensuring accurate costs for parts, labor, and materials required for each repair.
Complete required documentation and send it to insurance companies timely.
Effectively manage Guest appointments and multiple repairs simultaneously, while coordinating with Management.
Inform Guests about repair procedures and vehicle safety.
Monitor repair status of each vehicle and communicate status and completion timelines to Guests.
Maintain positive Guest relationships, always working in the best interest of our Guests, to encourage repeat and referral business.
Address and resolve Guest complaints immediately.
Maintain accurate Guest records.

Benefits

Opportunity for growth and advancement within our Company!
Leader in our industry for overall Employment Package!
Medical Insurance
Dental Insurance
Vision Plan
Health Savings Account
Cafeteria Plan
Life Insurance
Employer sponsored 401(k) & potential Profit Sharing
Paid Time Off
Designated Paid Holidays
The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!