Collision Estimator Trainee

Caliber CollisionTigard, OR
63d

About The Position

Caliber Collision has an immediate job opening for a Collision Estimator Trainee to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.

Requirements

  • 2+ years of customer facing experience; sales experience a plus.
  • Must have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Must be 21 years of age or older.

Nice To Haves

  • Passion for learning the collision industry.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Ability to provide personable, friendly 'World Class' customer service.

Responsibilities

  • Properly greet customers in person or on the phone.
  • Determine customer needs and provide guidance and assistance.
  • Assist Collision Estimators with drop-offs, mapping/marking, and photographing vehicles.
  • Arrange customer transportation.
  • Prepare paperwork and perform active customer deliveries.
  • Communicate effectively with customers, clients, teammates, and vendors.

Benefits

  • Immediately eligible for medical, dental, and vision.
  • Industry Comparable Pay – Paid weekly and eligible for overtime.
  • Paid Vacation & Holidays – Can begin accruing day 1.
  • Career growth opportunities – we promote from within!
  • Hands-on experience within a production shop.
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