Collision Diagnostic Field Sales

EnlyteBaltimore, MD
10d$60,000 - $65,355Remote

About The Position

This is a full-time remote position. Must be located in Maryland, Virginia, or Washington, D.C. We are looking for a Solution Specialist to drive growth by building relationships with collision repair customers and helping them adopt Mitchell Collision & Repair Diagnostics solutions, including calibration-related offerings. In this field-based role, you'll own a defined territory across Maryland, Virginia, and Washington, D.C., managing your pipeline from prospecting through close while partnering cross-functionally to deliver a strong customer experience. Travel is expected 40–50% of the time within the territory (primarily driving). Additional duties include:

Requirements

  • High school diploma or equivalent required; some college a plus.
  • 3–5 years of experience in automotive, collision repair, or a related field environment; field sales experience preferred.
  • Proven ability to meet and exceed sales targets.
  • Strong consultative selling, customer relationship management, and territory management skills.
  • Ability to reframe challenges, identify solutions, and navigate objections with professionalism and confidence.
  • Excellent verbal and written communication skills with the ability to explain technical concepts clearly.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced, customer-facing environment.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) and comfort working in CRM and other business systems.
  • Ability to travel locally within the assigned territory approximately 40–50% of the time, primarily driving to customer sites.
  • Valid driver's license and ability to successfully complete a motor vehicle record (MVR) check.

Responsibilities

  • Manage and grow a defined territory by developing new business and expanding relationships with existing customers.
  • Prospect, qualify, and build a sales pipeline; plan daily/weekly activities to meet territory and individual goals.
  • Conduct customer meetings, product demonstrations, and presentations to communicate value and solve customer needs.
  • Develop proposals and move opportunities through the sales cycle to close, meeting or exceeding assigned targets.
  • Build strong relationships with stakeholders at all levels within collision repair organizations.
  • Collaborate with internal teams to support implementation, customer success, and ongoing account needs.
  • Develop and execute a business/territory plan to maximize opportunities to achieve sales targets and key objectives.
  • Provide regular forecasts for his/her assigned territory.
  • Negotiate and close new business.
  • Present a meaningful ROI to the customer by understanding of the customer’s priorities, competitors, industry trends and positioning Mitchell’s solutions and capabilities to them.
  • Provide consultative services, conduct demonstration test drives and keep customers informed of new releases.
  • Track the progress and status of your customers on an on-going basis to ensure customer satisfaction and assure that committed schedules are met.
  • Represent the business professionally in the field, acting as the primary point of contact for customers in the territory.
  • Travel 40–50% within the assigned territory to meet with customers and prospects.
  • Participate in ongoing product and sales training to stay current on offerings and market dynamics.
  • Provide feedback from the field to help improve processes, messaging, and customer experience.

Benefits

  • Medical
  • Dental
  • Vision
  • Health Savings Accounts / Flexible Spending Accounts
  • Life and AD&D Insurance
  • 401(k)
  • Tuition Reimbursement
  • an array of resources that encourage a lifetime of healthier living
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