Collision Center Office Assistant / Estimator Trainee (Bilingual
About The Position
The Stew Hansen Dodge City Collision Center team is looking for a talented and energetic Body Shop Office Assistant who is also interested in actively training towards a career path to an Estimator position. We are looking for a reliable and motivated bilingual (ideally) team member to join our growing collision repair center. We are seeking someone with strong customer service orientation that will greet and communicate with customers and other employees. The Office Assistant in the Body Shop will resolve customer needs relating to the service, sales, and parts for their vehicle while under the care of the Collision Department and ensure that each person has an experience that creates a lifetime customer. This is a great opportunity for someone who enjoys working with people, staying organized, and learning the collision repair industry. Hours: Monday - Friday; 7am-4:30pm during initial 30–60-day training period; post training would be on a rotating closing schedule until 6pm. Hiring pay range for this position is $20/hour dependent on experience.
Requirements
- Bilingual English and Spanish experience highly preferred
- Must be 18 years or older and be authorized to work in the U.S
- High school diploma or equivalent.
- Ability to work in a fast-paced environment
- Must be trustworthy, dependable, and have the ability to creatively deal with problems.
- Must have excellent interpersonal and customer service skills.
- Advanced Microsoft Office and use of a PC experience required.
- Automotive, Body Shop, and/or Office experience preferred.
Nice To Haves
- Automotive, Body Shop, and/or Office experience preferred.
Responsibilities
- Greet customers and assist with vehicle drop-offs and pick-ups
- Answer phones and schedule appointments
- Help communicate repair updates to customers
- Assist Estimators with photos, paperwork, and insurance documentation
- Enter basic information into management systems
- Coordinate with technicians and front office staff
- Learn the estimating process and insurance procedures
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
