Collision Center Manager

Chapman Collision Centers and Used Cars Tucson•Tucson, AZ

About The Position

Chapman Automotive Group is one of the largest, top performing automotive retailers across Arizona and Nevada. With over 1900 employees regionally, our workforce is a significant source of pride for our organization. Chapman has been family owned and operated since 1966, and we value the reputation we have built around our unique sales experience. Our rapid growth and resilient culture has cultivated an amazing place to work. Happy employees make happy customers, and we reward individuals who are committed, tenacious, and motivated. We are looking for passionate, talented professionals who want to be part of a fast paced environment which embraces career advancement, collaboration, and superior performance. Come join our team! Chapman Collision Center Tucson is seeking a dedicated Collision Center Manager to lead and oversee our collision repair operations in Tucson, AZ. The ideal candidate will have a strong background in automotive repair management and a passion for delivering exceptional customer service while ensuring operational efficiency and quality workmanship.

Requirements

Proven experience in collision repair management or related automotive industry roles.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency with automotive repair software and technology.
Possess a clean driving record and a valid driver’s license.

Nice To Haves

Knowledge of insurance procedures and claims processing is preferred.

Responsibilities

Manage daily operations of the collision repair center to ensure efficient workflow and timely completion of repairs.
Supervise, train, and motivate staff including technicians, estimators, and customer service personnel.
Maintain high standards of quality control and customer satisfaction throughout all phases of repair.
Coordinate with insurance companies and customers to facilitate claims and repair processes.
Oversee inventory management including ordering and maintaining parts and supplies.
Ensure compliance with health, safety, and environmental regulations.
Prepare and manage budgets, expenses, and performance reports.
Implement company policies and goals to drive profitability and growth of the collision center.