Collision Center Manager

Miller Motors Sales•Burlington, WI

About The Position

Collision Center Manager – Miller Motor Sales If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We ’re searching for an automotive collision center manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Requirements

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Conduct daily one-on-one client status meetings with each ASM to identify potential collision center issues
Work with general manager to set departmental objectives
Recruit, interview and train collision center staff
Maintain daily sales and production records as prescribed by upper management
Review and evaluate collision center sales performance
Staff technical teams relative to production requirements
Remain current on new products and changes to existing products
Maintain department finances within parameters established by upper management
Assure proper repair-order flow/maximize productivity
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Administer payroll for collision center staff in cooperation with payroll department, securing approval from general manager
Enforce OSHA requirements, procedures and regulations
Conduct performance evaluations
Participate in operational planning
Maintain the facility and equipment
Conduct weekly department meetings/attend weekly manager meetings