Kahlig Auto Group-posted about 1 year ago
Full-time • Entry Level
San Antonio, TX
1-10 employees

The Collision Center Estimator at Bluebonnet Ford is responsible for preparing accurate damage estimates for vehicle repairs, ensuring customer satisfaction through exceptional service and communication. This role requires attention to detail, honesty, and the ability to work collaboratively with collision center managers to meet quality standards and exceed customer expectations.

  • Prepare honest, accurate and complete damage estimates for customers
  • Inspect damaged vehicles thoroughly using standard written procedures
  • Estimate repair costs and the anticipated time needed to complete them
  • Monitor repairs as they are made and track costs, labor and materials
  • Ensure that all work meets quality standards
  • Provide exceptional customer service and follow-up
  • Coordinate and communicate actions within the dealership and the collision center
  • Demonstrated ability to work professionally and courteously with customers
  • A people-focused mindset and a passion for providing great customer service
  • Proficiency with multiline phone systems and computers
  • Ability to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Professional appearance and strong work ethic
  • Must be able to communicate clearly and effectively in English
  • High school diploma or GED
  • Prior experience as an estimator or in a customer service role
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Paid vacation
  • Sick leave
  • Paid holidays
  • Wellness program
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