Collins Print Services & Reprographics (Onsite)

RTX•Cedar Rapids, IA

14d•Onsite

About The Position

Seeking a customer-focused professional with experience in print services and reprographics to join our team supporting Collins Aerospace's enterprise print services operations and local print center. The ideal candidate will enjoy working in a fast-paced environment, managing multiple high priority tasks and be passionate about delivering operational excellence in print services. This is onsite position in Cedar Rapids, IA

Requirements

Typically requires a University Degree and less than 2 years prior relevant experience If position is Engineering/Other Technical Position:
Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position (U.S. Citizen or Green Card Holder).
Experience supporting enterprise-level printing operations or a centralized print center.
Strong interpersonal skills with the ability to interact effectively with customers and Senior Leadership
Strong problem-solving and troubleshooting capabilities with both hardware and software.
Ability to manage multiple tasks, prioritize effectively, and meet time-sensitive deadlines.
High attention to detail, communication, and customer service skills.

Nice To Haves

Familiarity with label printing equipment and printer infrastructure is a plus.

Responsibilities

Interacting with internal customers to understand their print service needs and provide solutions
Coordinating and prioritizing multiple print and reprographic jobs to meet tight deadlines
Operating and maintaining printer environment, reprographic equipment, and printer infrastructure
Identifying and resolving technical issues with print services hardware and software
Monitoring and managing supplies like paper, toner, and other consumables to ensure smooth operations.
Working closely with other team members to manage workflow, job/project statuses, and overseeing a successful operational printing environment
Identifying opportunities to streamline operations and improve the efficiency of print services and the Print Center
Partner with colleagues to maintain and support print services infrastructure.
Serve as the subject matter expert for label printers, supporting refresh efforts, incident management, and troubleshooting activities.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child, and elder care services.
Teladoc Medical Experts, second opinion program.
And more!