College Navigator

University of Arkansas System•Batesville, AR

7d•$40,000 - $45,000

About The Position

The University of Arkansas Community College at Batesville (UACCB) is a comprehensive community college committed to providing learning experiences that improve the lives of those we serve. UACCB provides affordable access to technical education and college transfer programs that meet the diverse higher education needs of the citizens of north central Arkansas. These programs are provided to the traditional college student as well as to high school students through a state approved Secondary Area Career Center. The College also promotes economic development and an enhanced quality of life for the community through adult education, developmental education, customized business and industry training, and continuing education programs. UACCB's mission is to provide quality educational opportunities within a supportive learning environment. We promote success through community partnerships, responsive programs, and an enduring commitment to improvement. Thank you for your interest. We hope you will be joining us soon! After reviewing the Job Duties and Qualifications listed below, click the Apply button at the top of the page to begin the application process. If you have a disability and need assistance with the hiring process or for general application assistance, please contact the Human Resource Office at (870) 612-2045.

Requirements

Knowledge Principles and practices of higher education student services, particularly within the community college mission.
Federal, state, and local policies and regulations affecting higher education (e.g., FERPA, ADA/Section 504, Title IV, Title IX).
Strategies to support student access and success.
Use of institutional research, data analysis, and performance metrics for planning and evaluation.
Current technologies supporting student services and academic operations.
Workforce development, transfer pathways, dual enrollment, and community partnerships.
Skills Strong communication—oral, written, and interpersonal—with diverse audiences Attention to detail Critical thinking Complex problem solving Active Listening Time Management Service Orientation Team Orientation Social Perceptiveness Conflict resolution and consensus building
Abilities Manage initiatives and complex projects simultaneously.
Build and maintain strong relationships with faculty, staff, students, and community partners.
Adapt to changing enrollment trends, workforce needs, and policy environments.
Manage a caseload of 100-200 new and continuing students to ensure efficient enrollment and student support.
Qualifications Bachelor's degree from an accredited college or university or a combination of education, training and experience which would lead to the competencies needed for a successful performance of the position's essential duties.

Nice To Haves

Master’s degree from a regionally accredited institution in a relevant academic discipline or in higher education/educational leadership.
Two (2) or more years of progressively responsible student affairs experience.

Responsibilities

Admissions Counseling, Academic Advising, and Financial Aid Support Utilize a case management service model to increase student satisfaction, retention, program completion, and data collection.
Keep applicants engaged with the college from first contact through goal completion.
Monitor applicant progress throughout the enrollment process, respond to applicant inquiries, and provide information about the enrollment process.
Assist students with career assessment.
Assist students through orientation and onboarding processes, which include student rights and responsibilities and student familiarity with campus resources.
Provide initial and continuous academic advising and course registration, ensuring efficient progress from program start to program completion.
Assist students and families with financial aid completion including the Free Application for Federal Student Aid (FAFSA), Arkansas’ Scholarship Application Management System (SAMS), and institutional opportunities.
May serve international students as a Designated School Official (DSO) under the Student and Exchange Visitor Program (SEVP).
May serve veteran and veteran dependent students as a School Certifying Official.
Perform other duties related to enrollment and student success as needed.
Address applicant/student questions and make appropriate referrals.
Offer student support services guidance, including but not limited to, TRIO Student Support Services, Jobs for Arkansas Graduates, Career Pathways Initiative, UACCB (University of Arkansas Community College at Batesville) Foundation, Career Closet, the Learning Resource Center, mental health counseling, and veteran support.
Assist with recruitment, community, and transfer events.
Serve on institutional workgroups and committees and attend training and professional development.
Other duties as assigned.