College Intern/Summer 2026 Transformation Office (Hybrid - Troy, MI) - Health Alliance Plan

Hap (Hmong American Partnership) • Troy, MI

95d • Hybrid

About The Position

HAP is seeking a motivated and talented intern for the Summer 2026 Intern Program. The program will run May 11 - August 7. This paid internship will require full time hours availability (M-F) during the summer session dates. It will be a hybrid work format, involving a combination of remote and onsite work/events in Troy, MI (commute & housing expense reimbursement not provided). This internship offers a unique opportunity to gain practical experience and contribute to our mission of enhancing the health and well-being of the communities we serve. As a HAP intern, you will get exposure to various aspects of our organization and work closely with industry professionals, enabling you to develop valuable skills in the healthcare and insurance sector. In addition to helping your assigned department meet its goals, it will also provide the opportunity to attend fun networking events, make new connections, and enhance your presentation skills.

Requirements

• Currently enrolled in an accredited 4-year undergraduate or graduate program in a relevant field.
• Excellent research, analytical, and critical thinking skills.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and data analysis tools.
• Exceptional verbal and written communication skills.
• Ability to manage multiple tasks simultaneously, prioritize workload, and meet deadlines.
• Demonstrated adaptability, initiative, and a desire to learn and grow.
• Knowledge or interest in healthcare, health insurance, or managed care is a plus.

Nice To Haves

• This opportunity is best suited for a student in Business Administration, Healthcare Administration, Information Technology or a related program.
• Ability to effectively interact with other team members.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Professional and well-poised in communication with staff.

Responsibilities

• Conduct comprehensive research on industry trends, healthcare policies, and emerging technologies.
• Analyze data and prepare reports to support strategic decision-making processes.
• Collaborate with cross-functional teams to assist in the planning, development, and implementation of projects.
• Contribute innovative ideas and support the execution of initiatives aimed at improving operational efficiency and customer experience.
• Assist in the collection, organization, and analysis of healthcare-related data.
• Ensure data accuracy and integrity, utilizing appropriate software tools and methodologies.
• Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with customer support activities.
• Identify opportunities for process optimization and propose innovative solutions to streamline workflows and enhance productivity.
• Create and maintain accurate documentation, including policies, procedures, and project-related materials.
• Generate regular reports, dashboards, and presentations to effectively communicate project progress and outcomes.
• Collaborate effectively with colleagues across departments to support a positive and inclusive work environment.
• Support project delivery within the transformation office initiatives.
• Help coordinate and connect cross-functional teams.
• Help to collect/identify, organize, inventory, archive, retrieve and present corporate information.
• Perform administrative follow up by keeping track of assigned tasks.
• Perform other related duties as assigned.

Benefits

• Competitive health plan options, including three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan.
• Dental and eye care coverage.
• Tuition assistance.
• Family forming benefits.
• Discounts to dozens of businesses.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree