College in the Schools Program Coordinator

University of Minnesota • Duluth, MN

66d • $50,000 - $58,000 • Hybrid

About The Position

The College in the Schools Program Manager at the University of Minnesota Duluth is responsible for coordinating the CITS program, which includes operations management, planning, documentation, supervision, mentoring, and professional development. The role involves implementing best practices, negotiating contracts, managing records for faculty, and overseeing the CITS budget. The manager will ensure compliance with academic record regulations and support data-driven decisions while facilitating communication with stakeholders. This hybrid position requires both in-person presence and remote work opportunities.

Requirements

• Bachelor's degree plus at least four years of relevant experience, or Master's degree plus at least two years of relevant experience.

Nice To Haves

• Experience working in an educational setting.
• Demonstrated experience in collaboration and teamwork.
• Commitment to equal opportunity and ability to support diverse backgrounds.
• Experience with Word, Excel, PowerPoint, and Google suite tools.
• Experience in complying with administrative and academic policies.
• Experience using complex technologies for information management.
• Ability to operate independently and make critical decisions.
• Demonstrated analytical and problem-solving skills.
• Strong written communication skills and experience preparing reports.
• Effective oral communication skills in various settings.
• Experience in customer service and records management.
• Knowledge of admissions and academic records systems.

Responsibilities

• Support College in the Schools program academic records, operations, and services.
• Provide daily support of complex student information system processes.
• Recommend and support Office of the Registrar departmental goals and best practices.
• Assist in the supervision of staff and student employees.
• Coordinate data access and security for the student information system.
• Collaborate with faculty and staff to ensure compliance with standards and regulations.
• Review program policies and procedures for accreditation alignment.
• Manage the CITS budget and track expenses.
• Maintain documents and assessment data for accreditation.
• Stay current with NACEP accreditation standards.
• Coordinate and collaborate with UMD academic community and high school partners.
• Plan and organize program workshops and advisory board meetings.
• Engage with CITS partners for problem resolution and communication.
• Serve as a resource to faculty liaisons and high school partners.
• Provide information on program policies and deadlines.
• Lead outreach initiatives to promote a college-going culture.

Benefits

• Competitive wages, paid holidays, and generous time off.
• Continuous learning opportunities through professional training.
• Low-cost medical, dental, and pharmacy plans.
• Healthcare and dependent care flexible spending accounts.
• University HSA contributions.
• Disability and employer-paid life insurance.
• Employee wellbeing program.
• Excellent retirement plans with employer contribution.
• Public Service Loan Forgiveness (PSLF) opportunity.
• Financial counseling services.
• Employee Assistance Program with counseling sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree