College Coach

Beyond 12

10h • $53,276 - $70,304 • Remote

About The Position

Are you a college graduate who is passionate about lifting other students as you climb your own ladder of success? You could inspire the next generation by becoming a college coach.

You will work with up to 450 college students virtually — by phone, text messaging, email, and social media — to help them navigate the beginning of their college career and, ultimately, achieve their dream of earning a degree. In your monthly calls with your students, you will use your academic and personal experiences, as well as Beyond 12's coaching curriculum, to help your students set goals, create education plans, navigate financial aid, build relationships, and manage their time effectively so they can be successful in and out of the classroom. For every student, you will track and document data about your students' progress to serve them most effectively. As a college coach, you will help our organization better understand college persistence and graduation trends.
Location: Remote (work from home), but targeting candidates in the United States who are based in California, Georgia, and Illinois, with consideration for your experience as noted below.
Beyond 12 is a remote organization, where all employees work from home.
This role is region-specific, and candidates must reside in the region they support:
Atlanta Program: Must be based in GA
Chicago Program: Must be based in IL
Bay Area Program: Open to candidates based in California and other West Coast states (See below)
We strongly value candidates with experience in the education systems most closely connected to each region:
Atlanta Program: Atlanta Public Schools; Georgia University System
Chicago Program: Chicago Public Schools
Bay Area Program: Oakland Unified School District; University of California system; California State University system; California community colleges
Schedule: This position follows a 5-day workweek. For 3 days per week, coaches will work from 9am-6pm local time, and for 2 days each week, coaches will work from 11am-8pm local time. Coaches work one Saturday each month during a 9am-6pm local time shift (with 1 hour for lunch). After completing any Saturday working day, coaches will choose their own flex-day to have off the following week.

Requirements

• Bachelor's degree from an accredited college or university with a minimum cumulative GPA of 2.5 on a 4.0 scale; demonstrated leadership and achievement in academic, extracurricular, volunteer, or professional settings.
• 1-2 years of post-college professional experience, which may or may not be in the coaching field.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated prioritization and time-management skills.
• Experience with documenting and assessing data, and providing reviews or insights.
• Strong desire to learn about education technology and college student success best practices.
• Familiarity with Google Suite (ex.: Google Docs, Google Calendar, Google Sheets).

Nice To Haves

• Candidates with bilingual fluency in Spanish and English are encouraged to apply, though it is not a required qualification.
• Candidates who have attended community college before receiving their Bachelor’s degree are encouraged to apply, though it is not a required qualification.
• Experience working with students from under-resourced communities and those who are the first in their families to attend college.

Responsibilities

• Provide personalized, motivating, and actionable coaching to college students, scheduling and contacting all of your students consistently every month.
• Offer college students guidance and direction in a timely manner.
• On a daily basis and for every student interaction, consistently collect, record, and interpret student data.
• Meet department goals for student calls, texts, and interactions as set by your manager and the department using guided, proven techniques and training, while contributing your own insights and creativity.
• Participate in virtual weekly meetings to review coaching program updates, data hygiene, partner-related questions, and general updates.
• Guide students to the appropriate campus resources and help them identify and overcome the obstacles that may prevent them from succeeding.
• Invoke safety for students during virtual coaching interactions, actively listening and asking powerful questions that get at the core of a student’s needs.
• Prepare written insights on trends that you are seeing with students to share quarterly.
• Actively participate in department and organization-wide projects to support our students and operations.
• Reflect Beyond 12’s Values in your role with students and colleagues: Trust, Respect, Innovation, Collaboration, Knowledge, Excellence.

Benefits

• Health & Medical:
• Medical, dental, and vision insurance with substantial employer contributions toward employee and dependent
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to help manage healthcare costs
• Primary and virtual care through One Medical
• Voluntary pet insurance
• Mental Health & Wellness:
• Mental health support through Headspace Care and SpringHealth
• Wellness perks, including gym discounts and fitness apps
• Employee Assistance Program (EAP) for additional support
• Financial:
• 401(k) retirement plan
• Access to financial webinars through Sequoia One
• How We Work:
• Fully remote - work from home in one of our approved states
• PTO accrues hourly starting day one, earning up to 15 days in your first year and increasing up to 20 days from year two onward
• Up to 12 weeks of integrated paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees