Independence Blue Cross-posted 2 months ago
Intern
Philadelphia, PA
1,001-5,000 employees

The Product Services team supports plan inventory management through the Product Configurator application and related data entry. The department also develops templates for booklet and contract production, contributing to efficient and accurate product documentation. The Product Services Co-op will primarily support the Product Configurator team during peak periods, with additional responsibilities assisting the Booklet & Contract Development team on automation-related projects. This role offers exposure to both technical and business-facing aspects of product configuration and documentation.

  • Participate in discovery discussions for Change Requests
  • Translate business discussions into functional specifications
  • Execute application model changes within the Product Configurator
  • Perform quality assurance (QA) testing
  • Support system and data analysis in preparation for a Product Configurator upgrade
  • Assist with automation initiatives and special projects as needed
  • A solid understanding of Boolean logic
  • Some programming experience (JavaScript preferred; proficiency not required)
  • Familiarity with the Software Development Life Cycle (SDLC) and Agile methodology
  • Ability to communicate technical concepts to non-technical stakeholders
  • Proficiency in Microsoft Office tools, especially Excel and SharePoint
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Junior or Senior undergraduate students
  • Recent graduate (within one year of the program start date)
  • Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
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