College Advisor

City Colleges of Chicago-posted 12 months ago
Full-time • Entry Level
Chicago, IL
Educational Services
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Under the supervision of the appropriate Dean, the College Advisor is responsible for assisting with the development, coordination, and implementation of Student Support Services and activities to increase recruitment and retention rates, course completion rates, graduation and/or transfer to either a college/university, or enter the workforce.

  • Advises students on establishing academic and career goals; identifies the educational and career options appropriate for each student; and assists with the analysis of each option, including possible outcomes and their implications.
  • Identifies options for students to satisfy degree requirements; evaluates and makes recommendations on petitions and amendments to student's program of study; assists students in successful completion of degree/program requirements.
  • Provides academic, personal, and career advising for students.
  • Utilizing available technology, monitors academic progress of students toward degree and/or certificate completion; identifies current and potential academic needs; and refers students to appropriate campus resources for additional assistance.
  • Maintains student files and records; documents all pertinent student information and updates in PeopleSoft regarding changes to student status.
  • Interprets and explains college and District policies and procedures; participates in preparation of orientations; presents academic information to new students and parents/family during orientation.
  • Evaluates and makes recommendations on students' petitions for re-admission in addition to explaining placement test score and evaluating transcripts.
  • Assists in recruitment of potential students by advising them of general academic requirements for specific degree/certificate program; describes courses; and disseminates information regarding enrollment procedures.
  • Utilizing available technology, maintains thorough daily, weekly, and semester records/logs concerning students to compile appropriate narrative statistical enrollment, retention, and matriculation reports.
  • Makes referrals to partnering social service agencies when appropriate. Refers students to appropriate human services and assists with locating other referral sources as needed.
  • Participates in professional activities including NACADA, ILACADA, IACAC, and other professional organizations which encourages continuous professional growth and development as an Advisor.
  • Maintains confidentiality of information exposed to in the course of business regarding students and others who may obtain advising services.
  • Adheres to CCC Customer Service Excellence standards.
  • Performs related duties as required.
  • Bachelor's degree required with coursework in Education, Human Relations, Psychology, Human Services or College Student Personnel.
  • Master's degree preferred.
  • Three years of experience in a higher education student services environment; or supplemented by six years of related experience in a higher education environment.
  • Knowledge of academic and occupational programs, articulation agreements, transfer guides, assessment and academic career advisement.
  • Experience overcoming barriers similar to those faced by the target population.
  • Must be self-directed with the ability to work independently within changing deadlines.
  • Financial aid knowledge a plus.
  • Ability to analyze and address the educational and personal needs of students.
  • Knowledge of the career development process and of available career development resources.
  • Demonstrated experience with computers and database related software.
  • Excellent verbal and written communication skills required.
  • Experience in advising both traditional-aged students and adults in a higher education setting desirable.
  • Excellent health and welfare benefit package
  • Long-term savings and investment programs including 403(b) & 457(b) Investment Plans
  • Pension plan with the State University Retirement System (SURS) Plan
  • Generous vacation, holiday, personal and sick days
  • Tuition reimbursement
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