Collectors - Estate Care Specialist
Phillips & Cohen Associates International, Ltd•Wilmington, DE
404d
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About The Position
The Estate Care Specialist role at Phillips & Cohen Associates Ltd. involves effectively communicating with customer representatives to evaluate estate circumstances and facilitate timely payments. The position requires providing guidance and support throughout the estate/succession process while managing a queue of files in compliance with regulations and company procedures. The specialist will also address inquiries from various stakeholders and resolve discrepancies related to account balances, all while meeting departmental goals and performance metrics.
