Rain For Rent-posted about 1 year ago
$45,760 - $58,240/Yr
Full-time • Entry Level
Bakersfield, CA
1,001-5,000 employees
Rental and Leasing Services

The Collector at Rain for Rent is responsible for managing daily collection activities to ensure timely payments from customers. This role involves resolving discrepancies and supporting branch personnel in managing outstanding accounts, utilizing various software systems and strong communication skills to facilitate the collection process.

  • Proactively contact customers via phone, email, and other communication channels to resolve delinquent payments.
  • Provide customers with account-related documents, including copies of invoices and account summaries.
  • Confirm payment commitments with customers and document payment arrangements.
  • Update and maintain customer information, including addresses, phone numbers, and account discrepancies.
  • Collaborate with branch personnel to address and resolve billing or service issues promptly.
  • Maintain accurate records of all customer communications, payment arrangements, and follow-ups.
  • Assess credit limits on overdue accounts and escalate issues to the Credit Manager as needed.
  • Prepare recommendations for account adjustments, write-offs, or other actions required to address overdue balances.
  • Assist in process improvement initiatives related to collections and customer service.
  • High School diploma or GED required.
  • 2 years of experience in collections preferred.
  • Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan
  • Career advancement through company-sponsored training and development
  • Competitive base salary
  • Nine paid holidays and a comprehensive paid time off program
  • Tuition reimbursement benefits
  • Pet Insurance
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