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The Front End Collector has the privilege of helping develop life-long relationships with borrowers, clients, and team members. Our team supports and champions a culture of innovation, creativity, and resolution to continually enhance our processes, our systems, borrowers’ experience, and the environment for our team members. Each day, our team has the chance to apply their strengths, tap into the strengths of fellow team members, and embody Goal's core values. This role is mainly responsible for contacting borrowers to collect payment on overdue accounts and guiding them toward repayment options that align with their unique circumstances.