HCA-posted 7 months ago
Entry Level
Remote • Port Charlotte, FL
5,001-10,000 employees
Hospitals

The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today! As a Collector with Work from Home, you can be a part of an organization that is devoted to giving back!

  • Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
  • Review EOB's, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area or review and response to expedite claim resolution.
  • Identify problem accounts and escalate as appropriate.
  • Maintain compliance with pool completion requirements.
  • Maintain required productivity and QA standards.
  • Document in the patient account record to identify actions taken on the account.
  • Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims.
  • High school diploma or GED preferred.
  • Minimum of 1-year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.
  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
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