Collector

Central Transport

7d • Onsite

About The Position

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Collector for our corporate office in Warren, MI. We are in search of an assertive, highly organized individual who is looking to begin a career, or is looking to take the next step. This customer facing role is a critical position to maintaining customer perception of our organization as well as to ensure timely payment for services rendered. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you.

Requirements

• Superior communication skills including: listening, speaking, reading and writing
• Strong attention to detail and sense of urgency
• Ability to maintain professional demeanor at all times
• Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
• Strong attention to detail and ability to follow up consistently
• Affinity for detailed note taking and investigation/research
• Positive outlook/team player

Nice To Haves

• Call center/customer service/collections experience is preferred, but not required
• Associates Degree in a Business or Accounting related field is preferred but not required

Responsibilities

• Locate and notify customers with delinquent accounts via phone/email/mail
• Documenting efforts and contact to help determine appropriate next steps
• Maintaining and notating all necessary information regarding customer and account status
• Addressing billing inquiries
• Building and maintaining a positive relationship with customers
• Working effectively with other team members
• Communicating with sales team members as needed regarding account status
• Providing overall collections support as necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees