About The Position

The Collector shall be responsible to resolve all outstanding insurance account balances over 30 days old and related documentation in order to receive payment in a timely manner. The Collector will utilize multiple computer systems and electronic payor systems on a daily basis. This individual is instrumental in facilitating organizational/departmental process and procedure improvements. The Collector is responsible to update patient account notes to reflect the aggressive collection logic necessary for expediting payments. This position may have additional duties assigned that are within scope of the role.

Requirements

  • High School diploma or equivalent required.
  • One year data entry experience required.
  • Ability to read and write profeciently.
  • Good math skills.
  • Excellent communication skills, both verbal and written.
  • Demostrates postitive attitude abd accewptance of Baptist Health values.
  • Position requires sitting for 30% of the workday and mobility 70% of the workday.
  • There is occasional stooping, bending, kneeling, and crouching.
  • There is frequent reaching, use of hands and repetitive action.
  • There is a continuous need for speaking with clear diction and hearing sensitivity in conversation either by phone or in person.
  • Continuous visual acuity at close and distant range.
  • Inside protected from weather conditions but not necessarily from temperature changes.
  • Minimal noise levels.
  • Much exposure to computer work.
  • Occasional exposure to risk of electrical shock.
  • Some exposure to infectious disease while performing job-related tasks.
  • Some exposure to hazardous chemicals.
  • Occasional exposure to radiation.

Nice To Haves

  • Previous background working in a healthcare related field, with knowledge of third party payers for at least 1 year preferred.
  • Previous background working with healthcare insurance companies to resolve payment complications preferred.
  • Healthcare collection experience preferred.
  • CPAT or CPAR certification preferred

Responsibilities

  • resolve all outstanding insurance account balances over 30 days old
  • utilize multiple computer systems and electronic payor systems on a daily basis
  • update patient account notes to reflect the aggressive collection logic necessary for expediting payments
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