Collector 2-Patient Accounting-FT-1st Shift

Huntsville Hospital Health System • Madison, AL

74d

About The Position

The position involves reviewing and auditing accounts located in the contract management system daily to resolve and maintain collection status on accounts before escalating to the Team Lead for further review. Responsibilities include processing non-governmental accounts, verifying eligibility, correcting and resubmitting claims, and filing third-party insurances by updating insurance information in the host system. The role also requires utilizing a denial management system to respond to requests from insurance carriers for additional information necessary to process claims. Analyzing expected reimbursement information in the contract management system and ensuring accounts are properly paid is essential. The position involves reviewing EOBs in the contract management system to determine accurate account balances, detailed denial descriptions, and applicable appeal processes. Additionally, the role includes identifying and correcting transactions such as invalid insurance information, incorrect charges, and posting errors in the host system, posting adjustments, and reviewing claim export data in electronic billing, contract management, and/or host systems.

Requirements

• High school diploma or GED.
• 6 months to 1 year of experience in hospital or physician office billing and collection processes.
• Experience in producing account appeals with positive outcomes.
• Experience in preparing complex correspondence to resolve accounts.
• Experience in an environment utilizing electronic billing and database management.
• General application knowledge of EXCEL and WORD.
• Effective verbal and written communication skills.

Responsibilities

• Review and audit accounts in the contract management system daily.
• Resolve and maintain collection status on accounts prior to escalation.
• Process non-governmental accounts through the contract management system.
• Verify eligibility and correct and resubmit claims.
• File third-party insurances by updating insurance information.
• Utilize denial management system to respond to insurance carrier requests.
• Analyze expected reimbursement information in the contract management system.
• Ensure accounts are properly paid using the system/contract foundation.
• Review EOBs to determine accurate account balances and denial descriptions.
• Identify and correct transactions in the host system.
• Post adjustments in the host system.
• Review and verify claim export data in electronic billing and contract management systems.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Flexible spending accounts.
• Short-term and long-term disability.
• 401K retirement account options with organizational match.
• Nurse residency program.
• Tuition assistance and student loan reimbursement.
• On-site training and education opportunities.
• Employee discounts to phone providers, local restaurants, and shows.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees