Collector 1-Patient Accounting-FT-1st Shift

Huntsville Hospital Health System • Madison, AL

74d

About The Position

The position involves reviewing and auditing accounts located in the contract management system on a daily basis to resolve and maintain collection status on accounts prior to escalating to the Team Lead for further review. Responsibilities include reviewing and processing commercial accounts through the contract management system, verifying eligibility, correcting and resubmitting claims, and filing third-party insurances as necessary by adding or updating insurance information in the Host system. The role also requires utilizing the contract and denial management system to respond to requests from insurance carriers for additional information necessary to process claims, analyzing expected reimbursement information, and ensuring accounts are properly paid. The position involves reviewing EOBs, determining accurate account balances, identifying and correcting transactions, and reviewing claim export data in the electronic billing system.

Requirements

• General application knowledge of EXCEL, WORD, and ACCESS.
• 3+ years of experience in Hospital or Physician office billing and collection processes.
• Proven experience in producing account appeals with positive outcomes.
• At least 1 year of supervisory experience preferred.
• Experience in preparing complex correspondence to resolve accounts.
• Effective verbal and written communication skills with internal departments, Physician Offices, Patients, and Insurance payors.
• Ability to manage a large volume of accounts while maintaining high accuracy.

Responsibilities

• Review and audit accounts in the contract management system daily.
• Process commercial accounts through the contract management system.
• Verify eligibility and correct and resubmit claims.
• File third-party insurances by updating insurance information in the Host system.
• Utilize contract and denial management systems to respond to insurance carrier requests.
• Analyze expected reimbursement information in the contract management system.
• Ensure accounts are properly paid and review EOBs.
• Identify and correct transactions such as invalid insurance information and posting errors.
• Post adjustments in the HQ system.
• Review and verify claim export data in the electronic billing system.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Flexible spending accounts.
• Short-term and long-term disability.
• Retirement account options with 401K organization match.
• Nurse residency program.
• Tuition assistance and student loan reimbursement.
• On-site training and education opportunities.
• Employee discounts to phone providers, local restaurants, and tickets to shows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees