Collections Team Lead

UlineKenosha, WI
37dOnsite

About The Position

As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

  • High school diploma or equivalent.
  • 2+ years of collections or customer service experience.
  • Strong communication and customer service skills with excellent attention to detail.

Nice To Haves

  • Bachelor's degree in finance, accounting or a related field preferred.
  • Leadership experience a plus.

Responsibilities

  • Manage, guide and develop our team of Accounts Receivable Associates.
  • Review and assess the team's work, giving constructive feedback.
  • Onboard and train new team members.
  • Resolve escalated customer problems and coach the team on timely payment collection strategies.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • On-site café and first-class fitness center with complimentary personal trainers.
  • Over four miles of beautifully maintained walking trails.
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