Collections Team Lead

Uline • Pleasant Prairie, WI

4d • Onsite

About The Position

As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

• High school diploma or equivalent.
• 2+ years of collections or customer service experience.
• Strong communication and customer service skills with excellent attention to detail.

Nice To Haves

• Bachelor’s degree in finance, accounting or a related field preferred
• Leadership experience a plus.

Responsibilities

• Manage, guide and develop our team of Accounts Receivable Associates.
• Review and assess the team's work, giving constructive feedback.
• Onboard and train new team members.
• Resolve escalated customer problems and coach the team on timely payment collection strategies.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees