UnitedHealth Group-posted 2 days ago
$48,700 - $87,000/Yr
Full-time • Manager
Remote • Minneapolis, MN
5,001-10,000 employees

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Collections Supervisor is an essential position in the Patient Financial Services Billing and Collection process and responsible for daily operations with the PFS team. Responsible for supervising and providing oversight of the department, claims submissions, accounts receivable, collection, and reimbursement management. This position is full-time (40 hours / week), Monday - Friday. Employees are required to work an 8-hour shift between the normal business hours of 7:00 AM - 5:00 PM PST. It may be necessary, given business need, to work weekends. We offer 4 weeks of paid on-the-job training. The hours of training will be aligned with your schedule during normal business hours.

  • Requires a strong leader with the ability to supervise staff, accounts receivable and overall efficiency within their team and department
  • Analyzes trends impacting charges, coding, collection, and accounts receivable
  • Ability to prioritize, plan and direct the teams performance to meet set goals
  • Review claims and denials to ensure that they are prepared properly and follow - up when necessary
  • Manage compliance of all federal, state, and private insurance carrier requirements
  • Fosters an environment that promotes teamwork and positive communications within the service area and department
  • Works collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities
  • Contributes to the ongoing performance management, to include quality assurance and process improvement activities
  • Responsible for conducting performance appraisals, monitoring productivity and quality, and conducting weekly team meetings
  • High School Diploma / GED
  • Must be 18 years of age OR older
  • 3+ years of experience in healthcare billing and / OR healthcare collections
  • 1+ years of manager / supervisor OR team lead experience
  • Proficient with Microsoft Office suite of products, including Microsoft Word (create and edit documents), Microsoft Excel (create and edit spreadsheets), Microsoft PowerPoint (create and edit slides in presentations), and Microsoft Outlook (manage emails and calendars)
  • Ability to work any shift between the hours of 7:00 AM - 5:00 PM PST from Monday - Friday including the flexibility to work weekends based on business need
  • Experience with Hospital and Clinic Billing and Collections
  • Knowledge of Hospital Insurance Billing requirements for all federal, state and local agencies and third - party submissions, as well as collections regulations
  • Knowledge of third-party payer regulations and requirements
  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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