Collections Supervisor

Morton Salt • Overland Park, KS

216d

About The Position

Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments - at home, at work and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us. By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life. The Collections Supervisor (one of two supervisors) oversees the daily operations of the collections team and ensures timely and effective collection of outstanding receivables. This role is responsible for managing staff performance, optimizing collection strategies, and maintaining compliance with company policies and regulations. The Collections Supervisor will also be responsible for collection on assigned accounts.

Requirements

• 5+ years of business experience with a minimum of 3+ years credit management experience in positions of increasing responsibility.
• Proven experience leading a team of individual contributors.
• Proven experience coaching and developing direct reports.
• Bachelor's or Associate's degree in finance/business administration or related field preferred.
• Experience with a Consumer Products company preferred.
• SAP experience strongly preferred.

Responsibilities

• Supervise and mentor a team of collections specialists, including staff within our Shared Service Center.
• Collaborate with other collections supervisor to reassign accounts to collections analysts to align to industry.
• Monitor daily collection activities and ensure timely follow-up on delinquent accounts.
• Ensure analysts are collecting on invoices and chargebacks, properly reconciling accounts, and working with the business to ensure application of the credit policy when releasing held orders.
• Assist in the implementation of collection strategies to reduce DSO (Days Sales Outstanding).
• Handle escalated collection issues and negotiate payment arrangements.
• Generate and analyze collection reports to track performance and trends.
• Prepare and provide aging reports on key customers to business segment management teams as well as executive teams.
• Collaborate with sales, customer service, and legal teams to resolve disputes.
• Develop relationships with the sales management and customer service management teams to ensure efficient processing of transactions and quick resolution of issues.
• Ensure compliance with federal and state collection laws and internal policies.
• Conduct regular training and performance evaluations for team members.
• Participation in order to cash projects involving collection interests.
• Identification and implementation of process and process efficiency improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Manufacturing
• Education Level: Bachelor's degree