Collections Specialist

XPLORE FEDERAL CREDIT UNIONMetairie, LA
272d

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About The Position

The Collections Specialist is responsible for minimizing risk and maximizing recovery on delinquent and potentially delinquent accounts for the credit union. This position focuses on establishing win-win solutions, building member relationships, and providing exceptional service. The Collections Specialist will communicate with members to understand the causes of delinquency and work with them to find viable resolutions. This role is key to supporting the credit union's mission, culture, and goals while maintaining compliance with all relevant laws and regulations.

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