Collections Specialist

Gallagher•Rolling Meadows, IL

77d

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Arthur J. Gallagher is seeking a motivated and results-driven Collections Specialist to join our team. The Collections Specialist will be responsible for managing and executing collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients. This role is critical to supporting the company's financial health and operational efficiency.

Requirements

Bachelor's degree and 4 years related experience required.
Strong excel and financial management software skills are essential.

Nice To Haves

Prefer degree in Accounting or Finance.
CMA or CFA preferred.

Responsibilities

Contact clients to follow up on overdue accounts and arrange payment plans as needed.
Monitor and manage accounts receivable aging reports to prioritize collection efforts.
Investigate and resolve payment discrepancies or disputes professionally.
Maintain accurate records of collection activities and communications.
Collaborate with internal teams to address billing issues and ensure client satisfaction.
Prepare regular reports on collection status and performance metrics.
Adhere to company policies and regulatory requirements in all collection activities.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program