Collections Specialist (FT- 1.0 FTE, Day Shift) On-site Only!

Bozeman Health Deaconess Hospital•Bozeman, MT

1d•Onsite

About The Position

Position Summary: The Collections Specialist is responsible for all collection activities after third-party funding has been exhausted. Minimum Qualifications: Required High School Diploma or Equivalent Two (2) to Four (4) years Collections experience Preferred Bachelor’s Degree Essential Job Functions: In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements. Follows up on patient accounts to insure compliance with financial agreements Coordinates financial agreement with patients Knowledge, Skills, and Abilities Strong interpersonal, verbal and written communication skills Demonstrates sound judgement, patience, and maintains a professional demeanor at all times Computer applications, MS Office, EMR, internet applications and standard office equipment Exercises tact, discretion, sensitivity and maintains confidentiality Strong emotional intelligence, interpersonal and teamwork skills Detail oriented, organizational skills and the ability to prioritize Schedule Requirements This role requires regular and sustained attendance. The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts. On-call work may be required to respond promptly to organizational, patient, or employee needs. Physical Requirements Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain. Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination. Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints. Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling. Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials. Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses. Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%). The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified. 77211370 Patient Financial Services

Requirements

High School Diploma or Equivalent
Two (2) to Four (4) years Collections experience
Strong interpersonal, verbal and written communication skills
Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
Computer applications, MS Office, EMR, internet applications and standard office equipment
Exercises tact, discretion, sensitivity and maintains confidentiality
Strong emotional intelligence, interpersonal and teamwork skills
Detail oriented, organizational skills and the ability to prioritize
This role requires regular and sustained attendance.
The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
On-call work may be required to respond promptly to organizational, patient, or employee needs.