Collections Specialist

Seaport Scripps Home Health•San Diego, CA

7h•$25 - $30

About The Position

Join Our Team at Seaport Scripps Home Health! At Seaport Scripps Home Health , we believe a career in healthcare is one of the noblest professions. Our mission is to provide life-changing service to patients and families in the comfort of their homes. We put our employees first, because we know exceptional care starts with a happy, supported team. If you’re a Collections Specialist looking for a rewarding career in home health care, we want to hear from you! Why Work With Us? Competitive Pay Comprehensive Benefits: Health, dental, vision, life, and disability insurance 401(k) with Company Match Paid Time Off & Employee Assistance Program Critical Illness Benefit Supportive Work Culture JOB SUMMARY The collections specialist will be responsible for managing accurate, timely completion and submission of all the billing, collections, and accounts receivable functions for Seaport Scripps Home Health agency. II. DUTIES & RESPONSIBILITIES Ensure reimbursement through efficient billing and collections operations and effective accounts receivable management. Provide oversight and approval of claims audits and processing. Conduct final billing audit and issues assignments to pre-billing team when findings require further documentation. Maintain comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions. Represents and acts on behalf of agency in resolving conflicts with payers. Monitor aged accounts receivables and resubmit bills to overdue accounts, submit seriously overdue accounts to collection agencies for collection, and prepare bad debt reports for weekly meetings. Gather, collate, and report key billing information to billing team. Establish and maintain positive working relationships with patients, family members, payers and referral sources. Protect the confidentiality of patient and agency information through effective controls and direct supervision of billing operations. About Seaport Scripps Home Health We are part of the Pennant Group, a nationwide network with 300+ locations. Our San Diego-based team combines the stability of a proven healthcare leader with the flexibility to innovate locally. We offer the only all-in-one approach to post-hospital care in San Diego, and our culture is built on CAPLICO: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second Ownership Apply today and make a difference in the lives of patients across San Diego! Seaport Scripps Home Health is an Equal Opportunity Employer. Pay Range: $25 - $30 per hour The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Requirements

3+ years’ experience in health care billing and collections management preferably in home health operations.
Billing information systems knowledge required.
Knowledge of corporate business management, governmental regulations and joint Commission standards.
Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
Demonstrate capability to accurately manage detailed information.
Able to deal tactfully with patients, family members, referral sources and payers.
Demonstrate autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.

Responsibilities

Ensure reimbursement through efficient billing and collections operations and effective accounts receivable management.
Provide oversight and approval of claims audits and processing.
Conduct final billing audit and issues assignments to pre-billing team when findings require further documentation.
Maintain comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions.
Represents and acts on behalf of agency in resolving conflicts with payers.
Monitor aged accounts receivables and resubmit bills to overdue accounts, submit seriously overdue accounts to collection agencies for collection, and prepare bad debt reports for weekly meetings.
Gather, collate, and report key billing information to billing team.
Establish and maintain positive working relationships with patients, family members, payers and referral sources.
Protect the confidentiality of patient and agency information through effective controls and direct supervision of billing operations.