Collections Specialist (FT for an established, reputable retail-based company)

Blossman Gas Jobs•Ocean Springs, MS

1d•Onsite

About The Position

Are you seeking professional growth with a reputable company? Do you possess prior customer account / collections experience? If so, Blossman Gas seeks qualified applicants to submit for consideration toward an open Collections Specialist position at our Home Office in Ocean Springs, MS. With more than 85 retail locations throughout 12 states, Blossman Gas is America's largest independent propane company. We are a growing, but stable company that progresses top performers into new roles regularly. The Collections Specialist will work closely with the company's Credit & Collections Team and retail branch locations to minimize accounts receivables and ensure quality credit practices. The main duties include serving as a live representative on past due accounts through regular, daily phone calls as well as written communication (letters and email). There will be regular discussions with past due customers regarding their cause of delinquency and then resolve with a payment schedule in a friendly, caring way. Regular processing of credit card and ACH payments including posting confirmations to accounts will be needed. This position will communicate regularly with our retail branch personnel to ensure proper communication and customer care. Blossman Gas provides a competitive, hourly wage for this position along with company benefits including health/dental/life/and vision insurance, 401(k) w/ up to 4% match, PTO and an annual profit-sharing opportunity. Ongoing professional growth is part of our culture. If you are qualified and would like to be considered, you are encouraged to apply online through the company's career site located at www.blossmangas.com. Blossman Gas is an Equal Opportunity / Veterans / Disabled friendly and DRUG FREE employer.

Requirements

High school diploma or equivalent
Pass pre-employment screening including background check and drug screen
A minimum of 2-3 years of telephone collections experience preferred
Good knowledge of finance collection policies and procedures, fair debt collection practices, and related state collections laws preferred.
Strong analytical, problem-solving, communication, and time management skills are required
Ability to manage multiple priorities; work in a fast-paced environment; learn new technologies as needed with a growing company
Be friendly, flexible, and results-oriented
Prior experience with MS Office

Responsibilities

Serving as a live representative on past due accounts through regular, daily phone calls as well as written communication (letters and email)
Regular discussions with past due customers regarding their cause of delinquency and then resolve with a payment schedule in a friendly, caring way
Regular processing of credit card and ACH payments including posting confirmations to accounts
Communicate regularly with our retail branch personnel to ensure proper communication and customer care