Collections Specialist

Nationwide Video•Wixom, MI

9d•Onsite

About The Position

The Collections Specialist will oversee the collections efforts and delinquency controls of the company, ensuring aging client balances are collected correctly and promptly. This position will report directly to the Controller.

Requirements

3-5 years of experience with hands-on collections activities
Associate’s Degree in Finance or Accounting
Excellent negotiation and persuasion skills
Excellent verbal and written communication skills
High energy level, inspiring ambition, and positive attitude
Professional, mature, and unassuming demeanor
Strong dedication to establishing long-term and mutually beneficial client relationships
Self-directed and capable of functioning autonomously
High level of ethical integrity with a sound business approach

Nice To Haves

5+ years of experience with hands-on collections activities
Bachelor’s Degree in Finance or Accounting

Responsibilities

Maintain record of collection activities and status of outstanding balances.
Responsible for locating and attempting to persuade customers to pay amounts due or arrange for payment via phone, email, or web meeting.
Prepare recommendations and facilitate the status of delinquent accounts to the Leadership team or other appropriate personnel for specific handling or intensified collections actions.
Ensure the security and privacy of customer information and files.
Frequently review and maintain client hold list and perform collection activities to prepare for future rental activity.
Prepare client hold reporting and consult with sales and/or leadership on account status actions.
Posting client payments to the client subledger account
Assists in monthly and annual closings as assigned.
Prepare accounting records to assess accuracy, completeness, and conformance to standards defined within the department.
Document and ensure the proper keeping of financial records, making use of current technologies.
Conformance and adherence to GAAP