Collections Specialist

PowerPay•Upper Merion Township, PA

21d•Hybrid

About The Position

Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team! PowerPay, a fast-growing financial technology company, is seeking a Collections/Credit Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, fun areas - ping pong table, corn hole, soccer and more!) and the opportunity to contribute to the growth of the organization and did we mention an awesome team of co-workers? Successful candidates will be a hard-working driven individual that will be able to assist the Fin Ops team in customer payments, collections, and review applicant credit reports. This position currently allows for partial remote work (3 days in office / 2 days from home).

Requirements

Bachelor’s Degree preferred
1 to 2 years’ experience preferred
Ability to read credit reports preferred
Experience working with Google Drive and Microsoft Office products
Strong analytical and negotiating skills
Demonstrates effective listening skills

Responsibilities

Service an assigned portfolio of accounts in a delinquent payment status
Assist charge-off and collection accounts for homeowners who need payment for loan approval
Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
Communicate with customers for collections purposes through outbound calls, email, text, and chat
Review customer invoices for accuracy
Willing to help out with other back-end responsibilities and special projects as needed