Collections Specialist

Interface • Lagrange, GA

357d

About The Position

Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains "all in" on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040. The Collections Specialist is responsible for accounts receivable collections for Interface Americas. This role is responsible for notifying customers of delinquent accounts and the continuous follow-up of past due invoices. Duties include receiving payments, confirming payments are posted to the proper account/invoice, keeping records of collection efforts, and updating account statuses. The role is also responsible for preparing statements of accounts, refunds, offsetting credit memos, and/or cash to invoices. This position also assists the Credit Analyst with a variety of duties.

Requirements

• High school diploma or equivalent
• Strong analytical skills
• Previous Collection experience preferred
• Professional phone etiquette
• Computer proficiency in excel and word (Microsoft office) required
• JD Edwards (E1) preferred
• Must be able to enter data and review data on multiple websites
• Good communication skills, verbal and written
• Strong interpersonal and organizational skills

Responsibilities

• Contact customers with open receivables for payment
• Continuous follow up on any past due invoice until paid
• Follow up with Administrative and Quality Claims for balances on the accounts receivable
• Maintain and reconcile customers' accounts
• Work very closely with the Credit Analyst
• Process vendor requests
• Process check requests
• Research Payments
• Send Customer Invoices and Statements
• Pull Daily Payment Details from Bank
• Maintain Third Party Invoicing and Payment Portal
• Maintain housekeeping
• Comply with safety rules
• Comply with environmental regulations
• Be aware of departmental Material Safety Data Sheets (MSDS)
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Textile Product Mills
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees