Collections Specialist - Tier 1
BMW•Westerville, OH
427d•$41,600 - $66,800•Hybrid
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About The Position
As a Collections Specialist - Tier 1 at BMW Financial Services NA, LLC, you will be responsible for managing inbound collection calls for accounts that are 1 to 74 days past due across all BMW Group portfolios. Your role will involve negotiating resolutions, documenting customer interactions, and ensuring compliance with the Fair Debt Collections Practices Act and state regulations. This position requires you to process payments, follow up with customers, and prepare necessary documentation while adhering to corporate guidelines. The role is hybrid, necessitating regular office attendance, and may require evening and Saturday hours as needed.
