Collections Specialist II

InComm Payments • Atlanta, GA

20h

About The Position

This position is primarily responsible for B2B commercial collections. The role involves daily account contact, reduction of aged Accounts Receivables and ensuring departmental goals are met.

Requirements

• Three to Five years working in a corporate collection environment.
• Exceptional written and verbal communication skills
• Proficiency in Microsoft Office
• Ability to effectively communicate to internal and external business partners on solution design.

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Monitor Accounts Receivable and identification of past due accounts.
• Reduction of Over 90-day balances.
• Make recommendations for bad debt write offs.
• Contact customers with past due amounts and attempt to either collect the balance or negotiate a payment plan to collect in installments.
• Utilize credit bureau data, internet searches and other tools to locate customers who have moved or changed phone numbers.
• Maintain records of contacts and attempted contacts with delinquent customers as well as records of payments collected from the customer.
• Resolve customer issues and complaints.
• Collaboration with Account Managers to maintain current on all customer accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees