Collections Specialist II
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About The Position
Under the direction of the team Supervisor and/or Manager, the Collections Specialist II will be responsible for Accounts Receivable tasks related to Cooper University Professional provider revenue cycle and collections. Duties will be performed in a fast-paced central billing office environment. The PB Collections Specialist will be flexible and responsive to changing priorities. The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments. The incumbent will be responsible for high volume and timely invoice/account resolution. The Collections Specialist II will be able to review and translate Explanations of Benefits as well as payor contract/benefit plan language. The incumbent will maintain a collaborative relationship with all levels of staff, internal and external customers. The Collections Specialist will be required to maintain all PHI/PII in accordance with Federal, State and CUHC policies and procedures.
