Collections Specialist II

Cooper University Hospital • Camden, NJ

118d • $20 - $31

About The Position

Under the direction of the team Supervisor and/or Manager, the Collections Specialist II will be responsible for Accounts Receivable tasks related to Cooper University Professional provider revenue cycle and collections. Duties will be performed in a fast-paced central billing office environment. The PB Collections Specialist will be flexible and responsive to changing priorities. The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients, and internal departments.

Requirements

• 2 – 3 years Accounts Receivable resolution experience preferred.
• Strong focus on customer experience.
• Familiarity with third-party billing processes including CPT/HCPCS and ICD-10.
• Knowledge of medical terminology, medical record review, and reimbursement analysis.
• Experience with appeals processing, denial or rejection analysis and resolution.
• Understanding of medical billing guidelines as it relates to the job function.
• Epic experience is a plus.

Nice To Haves

• Some college education preferred.

Responsibilities

• Manage Accounts Receivable tasks related to provider revenue cycle and collections.
• Act as a customer experience agent between third-party payors and patients.
• Respond to changing priorities in a fast-paced billing office environment.

Benefits

• Comprehensive benefits program including health, dental, vision, life, and disability insurance.
• Retirement plans.
• Opportunities for career growth through professional development.

What This Job Offers

• Education Level: High school or GED