Collections Specialist I

ABC Pest Control of Houston Inc•Cypress, TX

19h•$18•Onsite

About The Position

Join our dynamic team at ABC Home and Commercial Services as a Collections Specialist, where your expertise will help us maintain strong financial health and customer relationships. We are seeking a dedicated professional with a passion for collections and a commitment to excellence. This role offers an engaging environment with opportunities for growth and development. This position is not remote. To be considered, you must be available to work on-site Monday through Friday at our Cypress, Texas office.

Requirements

Minimum of 3+ years of collections experience
Intermediate proficiency in Excel, including VLOOKUP and Pivot Tables
Accounting background or experience is an asset
Some college credits or an associate degree preferred
Strong communication skills: concise, clear, and professional
Ability to sit for long hours and work independently
Active listening skills and attention to detail
Passionate about collections and achieving results
Good judgment and the ability to offer strategic recommendations
Confidence in providing innovative solutions and fresh perspectives
Willingness to commit to a minimum of 2–3 years to help build and strengthen collections efforts

Nice To Haves

Accounting background or experience
Some college credits or an associate degree

Responsibilities

Manage and follow up on overdue accounts to ensure timely collections
Communicate effectively with customers via phone, email, and written correspondence
Analyze account information and identify appropriate collection strategies
Maintain accurate records of collection activities and account status
Collaborate with internal teams to resolve billing issues and disputes
Provide recommendations for improving collection processes and policies
Ensure compliance with company policies and relevant regulations

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