Collections Specialist I - Court Administration

Leon County Clerk Of The Circuit Court & Comptroller • Tallahassee, FL

393d • $43,000 - $89,440 • Onsite

About The Position

The Collections Specialist I position at the Leon County Clerk of the Circuit Court and Comptroller's Office involves performing clerical tasks related to account management, including the collection of delinquent accounts. The role requires effective communication with account holders, the creation and modification of payment plans, and the maintenance of accurate records. The position emphasizes high-quality service delivery and participation in professional development opportunities.

Requirements

• Graduation from a community college or high school with two years of office clerical experience.
• Valid Florida Driver's License.
• Proficient with Microsoft Office Suite or similar software.
• Excellent organizational skills and attention to detail.
• Ability to communicate courteously with account holders.
• Ability to interpret and apply applicable laws, regulations, and policies.

Nice To Haves

• Knowledge of specialized databases and caseflow management.
• Experience with production of legal forms and documents.
• Familiarity with Benchmark and JIS software.

Responsibilities

• Facilitate collection of delinquent accounts via communication with account holders.
• Create and modify payment plans.
• Maintain log of payment promises and pertinent account details.
• Monitor accounts receivable and cash receipt reports.
• Perform cashiering duties and initiate new cases.
• Receipt case and non-case fees and costs.
• Maintain daily operation and statistical logs.
• Perform basic docketing and data entry.
• Conduct research of databases to extract and report information for customers.

Benefits

• 9 Paid Holidays/Personal Time Off
• Low-Cost Medical/Dental/Vision Plan Coverage for Employee and Families
• Dependent Care and Health Care Flexible Spending Accounts
• Florida Retirement System Pension Plan
• Florida Retirement System Investment Plan
• Deferred Compensation Retirement Savings Plan 457(b)
• Life Insurance Plans for Employees and Families
• Long-Term Disability Coverage for Employees
• Short-Term Disability Coverage for Employees
• Voluntary Supplemental Coverage through TIAA CREF

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED