Collections Specialist and Administrative Assistant- Construction Company

Flagstone Roofing And Exteriors • Manor, TX

427d • $41,600 - $41,600

About The Position

The Advanced Collections Specialist & Office Administrator is responsible for managing advanced collections efforts while providing administrative support to ensure the smooth operation of the office. This role involves overseeing the collections process for overdue accounts and handling various administrative tasks, making it essential for maintaining efficient office operations.

Requirements

• 2+ years of experience in collections, administration, or accounts receivable.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both verbal and written.
• Proficiency with office software, accounting tools (QuickBooks), and CRM systems (Rooflink).
• Ability to handle escalated collections situations with professionalism.
• Knowledge of Texas lien laws and credit reporting is preferred.

Nice To Haves

• Experience with QuickBooks and collections processes preferred.
• Ability to manage general office tasks efficiently.

Responsibilities

• Assist with daily administrative tasks to ensure smooth office operations.
• Order and manage office supplies to keep the office fully stocked.
• Sort and organize incoming and outgoing mail.
• Run GAF proposals for roofing projects and ensure proper documentation.
• Manage financing documentation and coordination for project files.
• Occasionally pick up checks from clients using a personal vehicle.
• Track overdue accounts and manage the AR Collections Tracker.
• Contact clients via email or phone to collect outstanding payments and address any concerns.
• Facilitate payment plan agreements with homeowners and ensure proper setup of payment schedules.
• Maintain detailed records of collection efforts and update systems such as Rooflink and the AR Collections Tracker.

Benefits

• Paid time off
• Opportunities for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: No Education Listed