Collections Representative

Zurn Elkay Water Solutions Corporation•Milwaukee, WI

36d•Onsite

About The Position

The Collections Representative performs a wide variety of credit and collection functions including processing and verifying applications for credit and soliciting payment on overdue accounts. Compiles necessary information from financial institutions such as banks and credit organizations to support credit decisions. Responsibilities also include documenting collection efforts, maintaining credit files documenting risk analysis support for unpaid invoicing, and executing timely written/verbal follow-up. This position will be based in our Milwaukee, WI headquarters.

Requirements

High School Diploma
Minimum of 3+ years of experience in a similar role
Strong knowledge in Microsoft Excel, Word, and Outlook
Strong leadership, communication, and analytical skills.
Proficient mathematical skills

Responsibilities

Drive collection activity thru effective written and verbal communication in a fast paced goal oriented collections department
Provide excellent customer service investigating disputes, credit memo/refund processing, and review/process account adjustments
Develop strong relationships with internal/external customers to strategically resolve any type of inquiry or discrepancy with detailed statements, bills, product orders, etc.
Perform credit checks on new customers or existing customers as needed, and make sound decisions on credit limits.
Ability to work cross functionally through out the organization to address root causes of invoicing inaccuracies.